Lethbridge Country Club General Manager Search

General
Manager

Lethbridge Alberta

The Lethbridge Country Club located in Lethbridge, Alberta is searching for its next General Manager. They require a dynamic visible individual to lead and manage a strong team, provide financial sustainability, maintain & deliver a high level of member/guest service. The successful candidate will be tasked with the implementation of the strategic plan, ensuring alignment with the club’s vision.

A club where every member feels at home and enjoys all aspects of their membership

Live in Southwest Alberta

Lethbridge is one of the most desirable places to live in Alberta. It is naturally beautiful and more affordable compared to Calgary & Edmonton. With well over 100,000 permanent residents, it also serves as a hub business community to all of southwest Alberta and southeast BC. It is 60 minutes from the US border, 2 hours from Calgary and minutes away from the foothills of the Rocky Mountains. Those mountains also provide a milder winter climate than most of Alberta. It is known for its family neighbourhoods and one of the largest urban park systems in all of North America.

More about Lethbridge CC

Founded in 1913, the Club is the sole Private Club in Southwestern Alberta. Since the 1920’s, its been in the same location with an original Stanley Thompson 9-hole layout. It moved to 18 holes in 1983 and recently had restoration architect, Jeff Mingay present and start some improvements to the golf course. The Clubhouse is the premier destination for events and member enjoyment all year round.

General Manager

Summary of Key Responsibilities of the Role

Strong leadership and management skills. Sound business acumen with proven experience of working with capital planning and strategic vision. Someone who can work with the Board to share their passion of providing an exceptional membership service and experiences. The individual will have to be a strong communicator who has a natural ability to connect with all the diverse demographics of members.

Key Responsibilities:

Membership Experience

● Ensure an outstanding member experience and aligned vision of the strategic plan.

● Sales of membership of the Club. Develop a member orientation program to welcome new members to the Lethbridge family as well as focus on retention of membership.

Human Resource Management

● Ensure consistent operating policies, on-boarding, processes and programs to create an engaging workplace culture.

● Oversee training and development programs for the team which is member service focused.

Finances

● Stay updated on technological advancements for club management.

● Ensure timely presentation of annual operational and capital budgets.

Board Governance & Strategy

● Work effectively with the Board to:

○ Monitor and execute financial plans, including budgets and reporting.

○ Execute the long-range Strategic Plan and annual tactical plans.

Candidate Profile

Full PDF of Job Post

Qualifications

● Post-secondary degree in business, hospitality, or related field preferred.
● Minimum 3 years of senior leadership experience in hospitality. Having a strong knowledge of golf will assist in your transition to connecting with the membership.
● Experience reporting to a board within a club governance structure would be a strong asset.

Desired Skills

● Experience with finance, IT, HR, and risk management expertise.
● Excellent communication and interpersonal skills.
● Proven track record in revenue growth and cost management.
● Strong problem-solving and decision-making abilities.

The ideal candidate will possess strong interpersonal skills, be a proven collaborator, and relationship builder.

Salary Details:
Compensation and Benefits: Base annual salary of $120,000 -but negotiable due to experience, plus bonus, and benefits.